我們很高興您能光臨！
我們一直努力更新網站，改善您的購物體驗。如需解決關於新購物體驗的常見問題，請檢視下方的常見問題集。
給您帶來不便，我們深表歉意。為維護使用者安全，我們近期更新了網站，現要求所有帳戶重新啟用。
您需輸入原帳戶關聯的電子郵件地址，並重設密碼。
如果您依然無法登入，請立即聯絡我們的客服團隊。我們非常樂意協助您解決任何問題。
我們理解您的心情，忘記建立帳戶所用的電子郵件地址確實令人懊惱。
如需找回帳戶關聯的電子郵件地址，您可登入個人郵箱，搜索我們通過公司電子郵件地址 pipingrock@pipingrock.mail.com 發送給您的郵件。
若您收到過訂單確認或其他事務性郵件，則該郵件地址與您的帳戶關聯，並且很可能就是我們為您的帳戶記錄的電子郵件地址。
若您依然無法找回
PipingRock 帳戶關聯的電子郵件地址，可向我們的客服團隊求助。
Existing customers, simply re-activate your account using the same email address as before. You’ll need to provide your First Name, Last Name, Email, and a new Password. This will allow you to keep all your information and order history in one place.
New customers, you can also create an account on this page. Creating an account will enable you to easily track your orders, save your shipping information, and access other benefits reserved for our valued customers.
We want to make sure that activating your account is a smooth and seamless process. If you encounter any issues or have any questions, please don’t hesitate to contact our customer care team.
To find your orders, simply log into your account and click on “My Account” at the top of the page. From there, you’ll see a dropdown menu where you can select “My Orders”. This will take you to a page where you can view all your current and past orders, as well as their status.
We’re committed to making your experience with PipingRock as seamless and convenient as possible. If you have any further questions or concerns, please don’t hesitate to reach out to our customer care team.
